HC-Industry is specialized on wood pellet plants design and engineering, equipment manufacturing, plant installation and commissioning. Our policy is not just to sell and send products, instead all new customers will get a comprehensive service along with a training program during the installation of the pellet plant, which are designed to make the customer's understanding of the operation. This helps our customer to learn all the details about our products and use it the most efficient way. This way will save a lot of energy to prevents possible future problems.

We provide technical consulting in the following areas:
- Selection of raw materials
- Measurement and control of raw material moisture content
- Material’s characteristics and how to choose a matrix with appropriate compression ratio
- Pellet cooling and selection of packaging
- Requirements for the pellet plant’s dimension and power supply
- Preparations work before installation and commissioning of the pellet plant